Ambassador Ambulatory Concierge


Job title: Ambassador Ambulatory Concierge

Company: Penn Medicine

Job description: Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life’s work?

Position Description:
Delivers on our promise to provide a high quality and supportive welcome to all visitors, patients and families. This position is responsible for greeting and responding to the needs of our patients, visitors and families by providing information and assistance in a timely manner. Additionally, this position will cover Patient Services Associates (PSA) colleagues on an as needed basis, at the direction of their supervisor. As such, the Ambassador Ambulatory Concierge is also responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities.

Minimum Requirements:
High School Diploma/GED required. Associates Degree preferred.
Must successfully complete/pass EPIC schedgistration training/tests

Additional Information:
Schedule may change based on departmental needs.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Penn Medicine

Live Your Life’s Work

Expected salary:

Location: Radnor, PA

Job date: Sun, 02 May 2021 07:18:06 GMT

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