Amenity Concierge


Job title: Amenity Concierge

Company: Lincoln Property Company

Job description: Job Description:

Overview

Join a team with 50 years of success in the real estate industry! Lincoln Property Company is currently hiring for an exceptional Amenity Concierge to work in our award-winning amenity spaces. We are looking for a customer service oriented and enthusiastic person who will take initiative to ensure our guests and residents feel the first-class experience, and who will take pride in ensuring the amenity spaces continue to exceed resident expectations. Does this sound like you? Join us!

Founded in 1965, Lincoln Property Company is one of the largest and most diversified property management companies in the United States. Lincoln maintains a presence in more than 200 cities in the U.S. and 10 countries throughout Europe. Our mission is to be a company for people, a company about people.
Responsibilities

  • Sincerely welcome guests and residents to the amenity spaces
  • Ensure amenity users are approved amenity members
  • Confirm amenity & cabana reservations
  • Act as the point of reference for amenity guests and residents who need assistance or information and provide it quickly
  • Anticipate guest and resident needs and provide them with personalized solutions by suggesting activities and facilities provided within the neighborhood
  • Be an expert by gaining extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
  • Respond to complaints and violations and find the appropriate solution
  • Other duties as assigned

Qualifications

  • Proven experience in customer service or relevant role
  • Excellent communication skills
  • Polite, confident, poised, and patient with a professional presentation
  • Ability in multitasking and time-management
  • Aptitude in resolving issues with a customer-focused orientation
  • A valid driver’s license is required

Benefits

Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

Expected salary:

Location: Chicago, IL

Job date: Sat, 13 Nov 2021 02:39:45 GMT

Apply for the job now!

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