Customer Service and Call Center Support Rep


Job title: Customer Service and Call Center Support Rep

Company: Fields Auto Group

Job description: Are you a positive person with a passion for serving customers and a great smile to boot? If so, join our customer service team. Fields is looking for an energetic & detail-oriented individual at our BRAND NEW LOCATION in Fletcher, NC.

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

RESPONSIBILITIES:

  • Meet and greet customers in a professional manner in-person & on the phone
  • Processing payments and invoicing and other miscellaneous office duties
  • Provide basic information to callers who have general inquiries
  • Handle customer complaints with integrity and poise
  • Provide general administrative and clerical support including mailing, scanning, faxing and copying
  • Maintain office supplies for specific location

REQUIREMENTS:

  • Excellent communication and organizational skills
  • Experience using Microsoft Office suite
  • Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
  • Must be willing to submit to a drug screen & background check

Expected salary:

Location: Arden, NC

Job date: Sat, 18 Dec 2021 04:09:00 GMT

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