Customer Service Rep


Job title: Customer Service Rep

Company: Senior Customer Service Representative

Job description: We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local General Contractor, with a focus on “smaller” projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We’re looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required.

What we offer:

  • Competitive wages
  • Bonus and incentives
  • Paid holidays
  • PTO
  • Friendly team working environment

Skills/Requirements:

  • Be punctual and reliable
  • Be highly organized and detail-oriented
  • Be friendly at all times on the phone
  • Computer experience with Office, Excel, and QuickBooks
  • Must be a self-starter
  • Experience in the construction field is a benefit, but not necessary
  • Marketing and social media skills are a plus

Expected salary: $17 per hour

Location: Holliston, MA

Job date: Wed, 03 Feb 2021 02:26:46 GMT

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