ED Registration Clerk II


Job title: ED Registration Clerk II

Company: Hancock Regional Hospital

Job description: Title

ED Registration Clerk II (535)
Category Patient Financial Services – 8210
Description

JOB SUMMARY:

  • Associate can deliver care/service appropriate to patients/customers.
  • Interviews patients and/or responsible other parties for accurate information necessary to complete the Hospital Registration Record. Completes and prepares ED charts and provides copies as needed.
  • Verifies all information for accuracy when registering and/or ordering patient tests. Coordinates bed control with appropriate hospital staff.
  • Displays and maintains behavior which promotes excellent guest relations to patients, visitors, physicians and co-workers.
  • Provides the billing department accurate information for the billing of patient accounts.
  • Demonstrates the ability to embrace and adapt to change and regularly initiates ideas to improve the efficiency and processes of the department.
  • Provides patient and/or responsible party all required forms per departmental procedures.
  • Provides and communicates with Nursing Units, Physicians, and ancillary department personnel required information for patient care and accurate patient identification.
  • Performs similar or related duties as assigned.

QUALIFICATIONS:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Interviews patients and/or responsible other parties for accurate information necessary to complete the Hospital Registration Record.
  • Verifies all information for accuracy when registering and/or preregistering a patient or accessing the computer history file.
  • Provides the billing department accurate information for the billing of patient accounts.
  • Demonstrates the ability to embrace and adapt to change and regularly initiates ideas to improve the efficiency and processes of the department.
  • Provides patient and/or responsible party all required forms per departmental procedures.
  • Provides and communicates with Nursing Units, Physicians, and ancillary department personnel required information for patient care and accurate patient identification.
  • Maintains a high level of knowledge on all applicable coding requirements, insurance requirements, governmental and hospital.
  • Performs all duties with HIPAA compliance guidelines.
  • Performs similar or related duties as assigned.

EXPECTED BEHAVIORS:

  • Outstanding customer service skills.
  • Attentiveness to detail.
  • Evidence of good grooming and professional conduct.
  • Good communication skills both oral and written.
  • Ability to maintain composure under stressful situations.
  • Possess a sense of responsibility, initiative, honesty, and confidentiality.

Position Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • High School education or equivalent with courses in typing and general office skills.
  • Medical terminology knowledge.
  • Experience in computer operations.
  • Ability type a minimum of 40 WPM.
  • Successful experience in working with general public
  • Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.
  • An approved course in Medical Terminology with a passing grade within one (1) year of hire date.

Full-Time/Part-Time Full-Time and/or Part-Time
Shift -not applicable-
Sign-On Bonus
Position ED Registration Clerk II (535)
Number of Openings 1
Exempt/Non-Exempt Non-Exempt
Open Date 2/10/2021
Location Hancock Regional Hospital
About the Organization Hancock Regional Hospital serves Hancock County and the surrounding areas as a full-service community hospital focused on primary care, patient comfort, and convenience.

Today, a highly skilled medical and professional nursing staff anchors Hancock Regional Hospital. We have a state-of-the-art surgery department, 24-hour emergency services, OB services, progressive and critical care, a geropsychology unit, home healthcare, occupational health, a transitional care unit, a total oncology program with a cutting-edge radiation oncology center, many private rooms, and a full complement of Inpatient and outpatient services.

Our Mission is to be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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Expected salary:

Location: Greenfield, IN

Job date: Tue, 16 Mar 2021 08:24:37 GMT

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