Help Desk Support Tech


Job title: Help Desk Support Tech

Company: Elwood Staffing

Job description: . Help Desk Support Tech – American Fork , Utah 84003
Job Number: 3395902

Are you ready to go back to work in the office? We are looking to hire two Help Desk Support Tech hero’s!!
Posted on: 10/22/2021
Pay $: 23.00
Shift: First
Status: Open
Category: Clerical
Description:

Help Desk Support Tech

Pay: $23.00 /hour

Are you ready to go back to work in the office? We are looking to hire two Help Desk Support Tech hero’s!!

Company Profile

Work at one of USA leading premiere dental software company! Work at a company that makes difference!

What’s in it for you?

Monday-Friday

8:00 am -5:00 pm

$23.00 per hours

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • And More!

Help Desk Support Tech Details:

Help Desk Support Tech job details:

  • Provide technical expertise to resolve basic technical issues across hardware and software platforms
  • Interact with other areas of Information Technology (IT) to identify and help resolve issues
  • Review repetitive escalated issues and implement simple resolutions that can be applied at first contact
  • Teach or instruct other TSM’s regarding software and hardware functionality
  • Consult with senior technicians when needed
  • Record issue information
  • Additional duties as needed

Help Desk Support Tech Qualifications:

Specific knowledge for Help Desk Support Tech:

  • Basic ability to support, install and troubleshoot software solutions including current and past Windows, Linux and MAC Operating Systems, Microsoft Office, Active Directory, email, virtualization, antivirus and virus removal
  • Basic ability to support, install and troubleshoot hardware solutions including: desktop computers, laptops, tablets, firewalls, routers, switches, iPads and projectors
  • Ability take network trace with wireshark, netmon snoop or some basic network capturing tool
  • Basic understanding of system administration, including file permissions, across level, and domain controllers
  • Basic ability to resolve issues with peripherals, printers and scanners
  • Excellent written and verbal communication skills
  • Applicant may be subject to a background check
  • Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at !

American Fork, UT

72 S. 360 E.

American Fork, UT 84003

(801) 492-1525

americanfork.ut@elwoodstaffing.com

Qualifications:

*see above for qualifications

#IJ #ZR

Expected salary: $23 per hour

Location: American Fork, UT

Job date: Mon, 25 Oct 2021 00:06:30 GMT

Apply for the job now!

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