Job title: Host/Cashier
Company: The Meadows Casino
Job description: Donï¿½t just work. Work Happy. ï¿½A career in gaming? At The Meadows Casino, we think you’ll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following. – Adheres to all departmental and property policies and procedures regarding guest service standards. – Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere. – Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. – Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. – Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. – Familiar with restaurant food menu, including description, price, add-ons, and beverages. – Gives cash refunds or Credit memorandums as directed by Supervisor/Manager. – Coordinates and controls the flow of the restaurant. – Assigns stations to servers and bus persons. – Supervises the restaurant in the absence of the Restaurant Supervisor/Manager. – Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required. – Resolves service issues according to established guidelines. – Ensures dining and serving areas are set up and maintained according to standard. – Knows and promotes current casino events and programs and can give guests directions to all casino areas. – Answers telephone in a professional manner. – Maintains strict confidentiality in all company matters.ï¿½ REQUIREMENTS: – High School Diploma or equivalent required. – Prior customer service experience in a fast-paced environment preferred. – Previous cash handling experience a plus. – Must have excellent customer service and interpersonal skills. – Ability to maintain a high level of confidentiality and professionalism. – Must have excellent written and verbal communication skills; must be fluent and literate in English. – Ability to operate a P.O.S. System and/or adding machine and make change. – Must have basic math skills, including the ability to add, subtract, multiply, and divide. – Ability to work collaboratively and communicate effectively with team members at all levels of the organization. – Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. – Available to work required schedule which may include nights, weekends, holidays, and overtime as needed. APPLY ONLINE: https://careers-pngaming.icims.com/jobs/search?ss=1&searchCompany=130050&mobile=false&width=1140&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240 Whether you prefer being at the center of it all or working behind the scenes, thereï¿½s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family.ï¿½ The areas of career opportunity with Penn are ideal for just about any skill set.ï¿½ Our company wide commitment to making sure our guests smile as much as we do means youï¿½ll enjoy a fun working environment anywhere within the organization. Equal Opportunity Employer Observer-Reporter. Category: Restaurant & Food Service, Keywords: Host / Hostess010 – 14Full-Time, PartTime
Location: Washington, PA
Job date: Sun, 14 Mar 2021 08:53:16 GMT
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