IT Help Desk Technician


Job title: IT Help Desk Technician

Company: American Technologies

Job description: Description

ATI Restoration, LLC (ATI) is a national leader in construction restoration.
ATI takes pride in assisting all of our customers and clients — no project is too big or too small. As a part of our national expansion efforts, we are adding to our teams. We have an immediate opening for an IT Help Desk Technician in our Moorestown, NJ office.

Job Description:

Will be assisting various East Coast offices both on-site and remotely (must be able to travel a min of 10% of the time).

Conducting server maintenance

Responsible for network updates

Set up new users /desktop/lap top/tablets & smart phones/android/printers/scanners, etc.

Physically assist various office move if needed.

DESIRED JOB SKILLS:

Will be remotely assisting offices across the country while also providing a physical presence for our east-coast offices. (must be able to travel min of 25% of time).

Conduct individual training sessions

3-5 years experience in an IT/Help Desk role

Identifies, researches, and resolves IT issues

Setup and configure new computers/laptops for end users

Knowledge of commonly-used IT concepts, practices, and procedures

Experience supporting 100+ users

Knowledgeable in VoIP/IPBX

Knowledge in ITSM applications, including Freshservice

**Must be available after hours if necessary**

Excellent written and verbal skills

Limitations and Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this job description does not establish a contract for employment and the content is subject to be changed, modified, or deleted at the discretion of the Company. In compliance with the Americans with Disability Act (ADA) of 1990, the Company will make reasonable accommodations for those individuals with a disability as defined by the ADA.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Expected salary:

Location: Moorestown, NJ

Job date: Sat, 01 May 2021 04:18:54 GMT

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