Senior Infrastructure Architect – Virtual


Job title: Senior Infrastructure Architect – Virtual

Company: Lumen

Job description: *About Lumen* Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. *The Role* Lumen is seeking an intelligent, highly motivated, and resourceful individual to help architect, deploy and support our Citrix infrastructure. The person we hire should be capable of conceptualizing, building, deploying systems, management, and automation technologies within the Citrix environment. *The Main Responsibilities* * Accountable for system architecture, maintenance, tuning, health checks, capacity planning and overall system performance * Implementation of new systems, upgrades, migrations, and modifications; including planning, testing, coordinating, and scheduling for clients. * Expected to alert senior management to any system performance issues that could put the company in harm’s way and which impair the service levels to the clients or customers. * To mentor and assist in the development of others. When necessary is expected to step in and solve/find solutions for all critical issues. * Act as a Subject Matter Expert (SME) in all matters regarding the respective technologies hosted or supported. * Capable of architecting and designing the architecture for the respective technologies hosted or supported. * Software and systems support in analyzing, troubleshooting, testing, and making recommendations related to systems environment. * Provide for Incident Response and Problem Management including root cause of system problems, such as configuration issues resulting in operational performance degradation or system outages, supporting the local manager with information and advice on the necessary corrective actions and/or interim workarounds. *What We Look For in a Candidate* * High level of initiative and dedication * Team player and the willingness to lend a hand with any project, big or small. * Prior experience with a ticketing system. * Project Management and Documentation skills * Excellent communication and customer service skills Requirements: * 5+ years of hands-on experience with server applications in Citrix environments * Experience installing and/or maintaining some of the following: * VMware technologies (VMware) * Citrix technologies (XenApp, XenDesktop) (NetScaler experience preferred) * Good knowledge of Active Directory * Solid programming and scripting abilities (PowerShell is a plus, VBScript alternatively) *What to Expect Next* Requisition #: 244532 *EEO Statement* We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. *Disclaimer* The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Expected salary:

Location: Monroe, LA

Job date: Wed, 17 Mar 2021 08:34:20 GMT

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